- When do I get paid?
- Commission is worked out per calendar month. Once operations has reviewed and finalised a month, it is paid to the bank account on your profile. Add your bank details on the Profile page so nothing holds it up.
- What counts as a sale?
- A lead earns commission when MetaCar completes the sale or service for the customer you introduced. Operations records the date it completed, and that date decides which month it counts toward.
- What if my customer already contacted MetaCar?
- Then the lead does not earn commission. If two referrers send the same customer for the same enquiry, the earlier submission is the one that counts.
- Do I need my customer’s permission?
- Yes. You are sharing someone else’s name and phone number, so you confirm when submitting that they agreed to be contacted. Please ask them first.
- Why do you need my IC or passport number?
- Commission is income. Your identity document number identifies you for payment and lets MetaCar meet its tax reporting duties. Other referrers never see it.
- Is the commission taxable?
- Treat it as income. You are responsible for declaring it and for any tax due. We do not deduct tax on your behalf.
- Is there a minimum before I get paid?
- No minimum. If a month has commission in it, that month gets paid.